Q1What's free, and what does it cost?+
The reading is free: your color season, undertone and depth, Shade iD and skin type — no account, no email. The full diagnostic — all six colors with hex codes, your avoid list, the 5-step protocol, the matched product edit and a printable report — is a one-time $9. No subscription, and no brand pays for placement.
Q2Does my selfie get uploaded anywhere?+
No. The photo is read entirely inside your browser, on your device. Nothing is uploaded, stored or sent to any server — you can run the diagnostic in airplane mode.
Q3How does GLOWUP measure my colors?+
Your selfie's skin pixels are converted to CIELAB, the color space used in dermatology. From lightness and hue angle we derive your depth and undertone, then place you in one of nine color seasons — measured, not guessed.
Q4What is a Shade iD?+
Your foundation shade family translated into shopping language — for example "golden honey · caramel". Take it to any counter or retailer and match within that family.
Q5Which retailers can I shop the edit at?+
Sephora, Ulta, Amazon or Douglas — you choose. GLOWUP is retailer-neutral: the same edit, filtered on your undertone and skin type, links out to the store you prefer.